Privacy Policy
Last updated: [June 10, 2025]
Welcome to Smoke Bear (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://smokebear.ca, purchase our products, or interact with us.
Please read this policy carefully. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal data from you:
- Personal Identification: Name, email address, phone number, postal address.
- Order Information: Purchase history, billing and shipping information.
- Payment Data: Only passed securely through payment providers (we do not store your credit card information).
- Technical Data: IP address, browser type, device information, and cookies.
2. How We Use Your Information
We use the data we collect to:
- Fulfill and manage your orders
- Provide customer support
- Improve our website and shopping experience
- Send you updates about your orders and promotional emails (only with consent)
- Ensure legal compliance under Canadian laws
3. Sharing Your Information
We do not sell your personal information.
We may share data only with:
- Service providers (e.g., Canada Post, payment processors) for order fulfillment
- Legal authorities, if required by law or to protect our legal rights
4. Cookies and Tracking
We use cookies and similar tracking tools to:
- Enhance user experience
- Analyze website performance
- Remember login/session info
You can modify or disable cookies in your browser settings.
5. Data Retention
We keep your information for as long as necessary to:
- Complete transactions
- Comply with legal obligations
- Support customer service needs
You can request deletion of your data by contacting us at the email below.
6. Your Rights (Canada – PIPEDA)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Withdraw consent for marketing emails
- File a complaint with the Office of the Privacy Commissioner of Canada
7. Age Restrictions
You must be 19 years of age or older to purchase from our website. We do not knowingly collect personal data from anyone under this age.
8. Third-Party Links
Our website may contain links to external sites (e.g., payment processors, social media). We are not responsible for their privacy practices.
9. Security Measures
We implement secure protocols (SSL, encryption, limited access) to protect your data. However, no method is 100% secure.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact:
Smoke Bear Privacy Team
📧 Email: support@smokebear.ca
🌐 Website: https://smokebear.ca